Please see the guideline below for you to get started in trading with HashKey Pro.
To begin trading, your account needs to be funded. Please also refer to our Product List for you to be guided which digital asset you prefer to trade with.
You are able to deposit at KYC level 0. To check the minimum amount of deposit and its corresponding fees, please check our Fees page for more information.
HashKey Pro currently offers limit order. To buy or sell an asset, go to the appropriate box and input the desired price and the amount of digital assets. In the exchange page, you will see the “Limit Sell” and “Limit Buy” section for you to place your order.
To complete your request, hit the 'Buy' button. Once you have placed an order, the system will look for a counter-party willing to sell at or below your ask price. If your ask price is lower than the lowest price that sellers are offering, your order will go into the order book as an open order until a new sell order becomes available where the price either matches your ask price or is lower than your ask price. Then, your order will fill or complete at that time.
Orders can remain open indefinitely. You can find all your open orders for the selected trading pair at the “My open orders” section inside the trading page. If you want to change an open order, you can cancel it and place a new order.
Once your order is filled, it will appear as one or more trades under your “Filled Orders” section inside your account’s “Orders" page. You may Export your trade history and filter the start and end dates to search for specific trade/s. In this section, you can also find your unfilled orders.
If you encounter any issues or for any required assistance, please contact our Client Service Team firstname.lastname@example.org.