Our Support Team ensures that all emails are being handled accordingly.
Your mailbox might have security filters on specific email addresses which causes the mails to go to your Spam or Junk folders. In case you have not received any feedback from us for more than 1 business day, firstly check your Spam and Junk folders.
Please also check your Drafts or Outbox folder to ensure that your email was sent successfully. You may confirm by checking your Sent items.
Otherwise, we suggest to please send us another email for us to assist you.