Security Tips

Dear users,

Thank you for joining the HashKey Pro Exchange. To ensure your account security, please implement the following instructions:

 1. Do not disclose your password to anyone. Your login password will not be recorded by HashKey Pro. Please save copy for safekeeping. If you have forgotten or lost your password, you can reset it with "Forgot password". Under no circumstance will HashKey Pro ask you for your password, please refer to our FAQ related to preventing phishing scams for more information.

 2. After registering your account we recommend that you activate at least one of the 2-factor authentication (2FA) services we offer; SMS and Google Authenticator (GA). Please ensure only you have access to your GA app. If you need to reset the GA verification code, you can do it directly in the User Center, same applies for the SMS verification.

 3. Please kindly check and confirm our official only designated website link https://pro.hashkey.com . Beware of phishing scams.

 4. Under no circumstance will we ask you to transfer money, confirm a fund in any form nor request sensitive customer information such as usernames and passwords. If this happens, please immediately contact our customer service team for help.

 If you have any questions or would like further assistance, please contact our customer service team at support@pro.hashkey.com.

 Thanks for your trust and support.

HashKey Pro Team